Free shipping is available in the U.S.!!! Additional shipping options are available at checkout. Currently, we only ship in the U.S. We are planning to implement international shipping in the future.
Our original wall art pieces will be shipped within 3 business days from the purchase date and are delivered based on the method of shipping chosen during checkout. Additional items are processed within 3 business days from the purchase date and are shipped via economy shipping and could take up to 14 business days for delivery. You will be emailed when your item(s) ships.
Refunds/Returns will NOT be issued on digital downloads.
eGift Cards and Gift Cards are not refundable or returnable for cash except as required by law. eGift Cards purchased via the links on this website or our social media pages can only be redeemed at www.sevensjourney.com.
If you are not satisfied with your purchase of other items you can return the unused and undamaged item within 7 business days of receipt. If possible, please return the item in the original or similar packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Once your return is received, we will send an email to notify you. Your refund will be processed for the full purchase price within a certain amount of days. If your package is lost, and there is no tracking activity after 30 days with the carrier your refund will be issued to you. Orders marked as delivered by the carrier cannot be credited.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sevensjourney2019@outlook.com.
Shipping
To return your product, you should mail your product to: P.O. Box 24832, Fort Worth, TX, 76124, United States.
If you are shipping an item over $51, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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